Milestone M10 Bedienungsanleitung PDF herunterladen (Seite 9)

Milestone Husky M10 Administrator’s Manual

www.milestonehusky.com 8

Figure 10: Get support Information.

Get Support Information

At the bottom of the Edit Users screen you will see “Get Support Information.” This button

launches a function to gather information for troubleshooting and emails the information to

Milestone Support. If you are having a technical issue with your Milestone Husky M10 device

and need to send information to Milestone technical support, use this button. You will need

to have an email address in your administrator prole for this to function properly. If no email

address is entered, one will get an URL from where the Support File (zip) can be downloaded

(see screenshot below).

If you do not receive an email make sure that the following email [email protected]

is not caught in your email spam lter.

Email Notications

It is possible to receive automatic email notications from Milestone Husky M10 when system

changes occur – such as adding or deleting a camera. In order to receive email notications,

make sure that your email is entered in your account information. To learn how to change

user account settings, see the section of this guide pertaining to User Accounts. If you would

like to stop email notications, simply remove your email from your account information.

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Milestone M10 Bedienungsanleitung Seite 9